Fleet Operations Associate (Afternoon & Overnight Shift)

<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p> <p>Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. </p> <p>At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee.</p> <p>Reporting to the <strong>Depot Operations Lead</strong>, Flexdrive is seeking detail-oriented and technically capable Depot Operations Associates to ensure our autonomous vehicle fleet maintains optimal readiness for 24/7 operations. This hands-on role combines critical vehicle preparation, maintenance support, and calibration responsibilities that directly impact fleet availability and safety. You will be responsible for the complete vehicle lifecycle from pre-deployment checks through end-of-day diagnostics, including specialized calibration procedures that enable autonomous operation.</p> <p>This position offers a unique opportunity to work with cutting-edge autonomous vehicle technology while developing expertise in AV operations, safety protocols, and technical procedures. If you're passionate about being part of the future of transportation and thrive in a fast-paced, detail-oriented environment, we encourage you to apply.</p> <p><strong>Work Schedule & Shift Availability</strong></p> <ul> <li>This role supports 24/7 AV depot operations and requires availability to work afternoon shift, with hours scheduled between 2:30 PM - 10:00 PM. Specific shift times and schedules will be determined based on operational needs and business requirements. </li> <li>Schedules may include weekends and holidays based on depot operational requirements.</li> </ul> <h2><strong>Responsibilities:</strong></h2> <ul> <li><strong>Vehicle Readiness & Preparation:</strong> <ul> <li><strong>Daily Fleet Management:</strong> Review and assess available AVs each shift, executing pre-deployment safety checks and end-of-day diagnostics to ensure all vehicles meet operational readiness standards per partner requirements.</li> <li><strong>Vehicle State Transitions:</strong> Progress vehicles through operational states by completing all required checklists, sensor inspections, and verification processes in the fleet management system.</li> <li><strong>Quality Assurance:</strong> Perform comprehensive vehicle inspections following partner knowledge base standards, annotating issues and ensuring adherence to Critical to Quality processes.</li> <li><strong>Task Execution:</strong> Manage daily tasks via digital task management system, ensuring efficient workflow and timely completion of all vehicle preparation activities.</li> </ul> </li> <li><strong>Charging, Cleaning & Fleet Servicing:</strong> <ul> <li><strong>Vehicle Cleanliness Standards:</strong> Maintain interior and exterior cleanliness meeting partner brand standards, ensuring all components (body panels, glass, sensors) are free of dirt, debris, dust, and odors following established cleaning procedures.</li> <li><strong>Charging Operations:</strong> Execute strategic charging activities at optimal times, including mid-day charging sessions, while completing concurrent tasks to maximize efficiency and maintain fleet availability.</li> <li><strong>Preventative Maintenance:</strong> Perform basic preventative maintenance tasks that don't require dealership intervention, including fluid checks/refills, tire pressure adjustments, and minor component replacements per approved SOPs.</li> <li><strong>Cleaning Chemical Compliance:</strong> Use only approved cleaning chemicals and follow hazardous materials handling protocols per EHS requirements.</li> </ul> </li> <li><strong>Data Management & Security:</strong> <ul> <li><strong>Data Operations:</strong> Execute secure data handling activities including data transfers, offload procedures, and device tracking while maintaining chain of custody per security standards.</li> <li><strong>Data Compliance:</strong> Ensure all data offload procedures meet established SLAs, maintaining proper documentation and verification of successful data transfers.</li> <li><strong>Device Security:</strong> Use only employer-supplied, corporate-enrolled devices for photos and data transfer, ensuring no personal devices store proprietary information per security requirements.</li> <li><strong>Secure Handling:</strong> Maintain strict security protocols for all sensitive hardware, following chain of custody standards for critical components.</li> </ul> </li> <li><strong>Calibration & Technical Operations:</strong> <ul> <li><strong>Sensor Calibration:</strong> Conduct calibration activities to reintroduce repaired vehicles into autonomous operation, following precise procedures outlined in training materials and SOPs.</li> <li><strong>Manual Driving Operations:</strong> Drive autonomous vehicles within depot and on public roads for calibration procedures, ensuring sensors are properly calibrated for autonomous operations.</li> <li><strong>Technical Verification:</strong> Validate calibration success through system checks and diagnostic procedures, ensuring vehicles meet all technical requirements for autonomous deployment.</li> <li><strong>Documentation:</strong> Maintain accurate records of all calibration activities, including completion times, issues encountered, and verification results.</li> </ul> </li> <li><strong>Lot Management & Logistics:</strong> <ul> <li><strong>Vehicle Movement:</strong> Efficiently manage lot operations including parking, staging, and moving AVs to appropriate areas (deployment zones, charging stations, service bays) while optimizing depot flow.</li> <li><strong>Status Management:</strong> Update vehicle status in real-time tracking systems, monitoring cycle times and ensuring accurate visibility of fleet readiness.</li> <li><strong>Service Coordination:</strong> Confirm completion of all service and repairs, transitioning vehicles to appropriate next status while tracking SLA compliance.</li> <li><strong>Issue Escalation:</strong> Flag maintenance needs and repair requirements to Fleet Supervisor or Depot Operations Lead, providing detailed documentation of observed issues.</li> </ul> </li> <li><strong>Safety & Compliance:</strong> <ul> <li><strong>Safety Protocol Adherence:</strong> Follow all OSHA, EHS, and partner safety guidelines including proper PPE usage, hazardous material handling, and emergency response procedures.</li> <li><strong>Training Compliance:</strong> Maintain all required qualifications and certifications, completing ongoing training through the partner's learning management system.</li> <li><strong>Incident Reporting:</strong> Immediately report safety concerns, vehicle damage, or operational issues through appropriate channels, supporting incident investigation as needed.</li> <li><strong>Quality Standards:</strong> Ensure all work meets or exceeds partner operations system standards and quality requirements.</li> </ul> </li> </ul> <h2><strong>Experience:</strong></h2> <ul> <li>High school diploma or equivalent required; technical certification or associate degree in automotive technology, logistics, or related field preferred.</li> <li>1-2 years of experience in automotive, fleet operations, logistics, or similar hands-on operational environment.</li> <li>Valid U.S. driver's license with clean driving record (no major violations in past 3 years) - required for calibration driving duties.</li> <li>Mechanical aptitude with ability to perform basic vehicle maintenance and understand technical procedures.</li> <li>Strong attention to detail with ability to follow complex SOPs and maintain consistent quality standards.</li> <li>Physical capabilities to perform depot operations including ability to stand/walk for extended periods, lift up to 50 lbs, and work in various weather conditions.</li> <li>Technical proficiency with mobile devices, tablets, and basic computer systems for data entry and status tracking.</li> <li>Excellent communication skills for coordinating with team members and escalating issues effectively.</li> <li>Flexibility to work various shifts including nights, weekends, and holidays as part of 24/7 operations.</li> <li>Ability to obtain required certifications including Defensive Driving certification and role-specific qualifications.</li> </ul> <h2><strong>Benefits:</stro