Business Development Representative

<div class="content-intro"><p><a href="https://fin.ai/">Fin</a>, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.</p> <p>Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.</p> <p>Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.</p> <p>Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.</p></div><h2><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What’s the opportunity?</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">As an Enterprise Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through strategic pipeline generation within our enterprise segment. Based in our San Francisco office, you will be at the forefront of Fin’s expansion across North America, engaging with senior stakeholders at large, complex organizations and helping them see how Fin can transform their customer experience.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Fin, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Fin, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in enterprise sales.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!</span></p> <p><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What will I be doing?</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Owning and prioritizing a named book of enterprise accounts (2,000+ employees) in partnership with Enterprise Account Executives across North America</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Generating new business pipeline through high-quality, multi-threaded outreach across phone, email, LinkedIn, and events, targeting multiple stakeholders within the same account</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Engaging senior and executive-level buyers (VP, C-Suite) with relevant, insight-led messaging tailored to their business and industry</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Running account-based prospecting strategies — not just single-prospect outreach — building a view of the full buying group before engaging</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Providing a best-in-class experience for Fin’s prospective enterprise customers throughout the outbound process</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Maintaining deep knowledge of Fin’s product, enterprise use cases, and market positioning</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partnering with Enterprise AEs to align on account strategy, territory planning, and pipeline reviews</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Working cross-functionally with Marketing, Sales Operations, and Product to improve processes that directly impact enterprise pipeline generation and conversion</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Engaging in team development and mentoring of newer BDR teammates</span></li> </ul> <h2><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What skills do I need?</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong desire to build a career in sales, with a goal of growing into an Account Executive or senior closing role</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">1+ year of customer-facing work experience (Sales and/or SaaS experience is a +); enterprise experience strongly preferred</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Enterprise Prospecting Skills</span> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Knows how to run account-based outreach: researching a target account, mapping the buying group, and building a multi-thread strategy before outreach — comfortable engaging VP and C-level contacts across complex organizations</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Operational Excellence</span> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manages a large account list effectively; knows how to prioritize activity to drive the most pipeline and maintains strong CRM hygiene</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Market & Industry Knowledge</span> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Brings solid knowledge of the enterprise SaaS landscape and Fin’s key verticals; stays on top of industry news and uses it to sharpen outreach</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communication </span> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Crafts compelling, concise messaging for executive audiences across channels and personas; listens effectively and works closely with their AE</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Growth Mindset</span> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Self-aware, with a clear sense of strengths and areas for growth. Sees every day as an opportunity to be 1% better. Proactively seeks feedback.</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Results Oriented</span> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><