People Partner, G&A
Dropbox
Remote · full-time
<h2 class="p1"><span class="s1">Role Description</span></h2> <p>People Partners play an integral role on the HR Business Partner team, partnering with leaders, managers and employees to create a culture where people thrive. Working hand in hand with HR Business Partners and Employee Relations, People Partners are enablers for enhancing talent density, employee experience, and spearheading processes that build organizational health across Dropbox.&nbsp;</p> <p>We are seeking a People Partner to provide best in class support and partnership to Dropbox leaders and employees. Your work will focus on: talent density, performance management, employee relations, workplace investigations, leaves of absence/accommodations, employee experience, offboarding, people projects and other operational tasks. You will also analyze important people data and metrics, including attrition and performance management trends, and create insights and recommendations for leadership. In your work, you will uphold our values and amplify the success of our business and products through our most important asset: our people.</p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Coach and guide managers through performance management and employee relations matters</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">, helping ensure decisions are fair, principled, consistent, and grounded in sound judgment.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Use people data and trends to inform decisions and identify opportunities</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">, including insights related to performance, attrition, organizational health, and employee experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Apply product management and design-thinking principles to the employee experience</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">, identifying needs, prototyping solutions, prioritizing improvements, and iterating based on data and feedback.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Partner cross-functionally with HRBPs, Legal, and the broader People team</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu"> to navigate complex employee matters and improve the overall employee experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Influence leaders, managers, and cross-functional partners</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu"> to drive thoughtful decisions, adoption, and meaningful business and people outcomes.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Deliver clear and candid guidance on difficult or sensitive matters</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">, balancing empathy for employees with business needs and organizational principles.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Independently manage competing priorities and complex employee matters</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">, while collaborating effectively across a virtual-first organization.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">8+ years of experience in HR or Employee Relations, including at least 3 years supporting managers and employees through performance management.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Demonstrated judgment handling complex employee relations matters and balancing employee experience with business priorities.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Strong critical thinking, problem-solving, and ability to navigate nuanced situations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Excellent written and verbal communication skills, with the ability to adapt communication to different audiences and circumstances.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Demonstrated ability to handle sensitive and confidential employee information with discretion and integrity.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Proven ability to influence leaders and stakeholders without relying on direct authority.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Experience working effectively across distributed, cross-functional teams.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvunwz87zz79zz87z9z79zqz73zz71zwbmhz77zyoz76zz88zz77z1ja7ftz86zz78zz70z">Ability to treat employee experience as a product, applying product management and design thinking to understand needs, prototype solutions, and drive execution through strong project management and data-driven iteration.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr">Demonstrated experience leveraging AI tools in the flow of work. Candidates with a pre-existing comfort level </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvunwz87zz79zz87z9z79zqz73zz71zwbmhz77zyoz76zz88zz77z1ja7ftz86zz78zz70z">&amp;</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr"> familiarity using AI to enhance productivity are strongly preferred.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz65zjz78z1z69zdz122zluz90zz84zl0r58z82zcz78z2z90zz66zz79zz90zlz84zz89zu">Prior experience conducting internal investigations into employee complaints is a plus</span></li> </ul> <h2>Durable Skills</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">AI fluency means using these tools to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><em>amplify</em></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> human judgment, not replace it. We believe people with these skills will thrive as work and technology</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">continue to evolve:</span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Awareness:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">U</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">nderstand </span