Legal Operations Associate

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Dropbox is seeking a highly organized and strategic Legal Operations </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">Associate</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf"> to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">The ideal candidate brings deep experience in legal operations, is technically proficient in legal platforms like</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty"> JSM, Confluence,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf"> Ironclad and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">legal AI tooling</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">like Spellbook, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">and thrives in a collaborative, fast-paced tech environment. This role is highly visible and provides a unique opportunity to shape how Dropbox’s Legal team operates today and scales for tomorrow.</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Design and lead legal team workflows, policies, and processes to improve efficiency.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Implement and manage legal technology tools</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf"> CLM, eBilling, matter management).</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Drive legal department KPIs, reporting, and dashboards to measure performance and value.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Support Project Hopper’s rollout and onboarding of additional Legal teams, including testing changes, documenting configurations, and training users.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Oversee outside counsel and legal vendor engagements, onboarding, and billing.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Manage the legal team’s tech stack and collaborate with IT as needed.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Ensure smooth communication between Legal and business stakeholders.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Partner with Legal teams to translate process needs into practical configurations and refine workflows based on user feedback and request trends.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Coordinate with CIT and the Atlassian team for platform guidance, troubleshooting, integrations, and changes requiring broader technical support.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Maintain centralized repositories for contracts, templates, policies, and legal knowledge.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Help maintain Legal’s Confluence knowledge base, working with subject-matter owners to organize approved guidance and support self-service and AI-assisted responses.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Lead or support legal projects from planning to execution, including process improvement and change adoption.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Identify opportunities for automation and implement solutions to reduce manual workload.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">3+ years </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Tech industry experience and familiarity with commercial transactions strongly preferred.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Background experience with legal systems and technologies such as </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">JSM, Confluence, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Ironclad, S</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">pellbook</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">, and Brightflag knowledge are a plus, but not required.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Strong track record for project management and process optimization.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Excellent communication, collaboration, interpersonal and organizational skills.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Eagerness to learn new things and ability to navigate complicated and nuanced issues.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial