Senior Software Engineer, AI Enablement

<h2><strong>About the role</strong></h2> <p>As a <strong>Senior Software Engineer</strong> on the <strong>AI Enablement</strong> team, you will build the internal platforms, primitives, and guardrails that make AI a trusted co-pilot for employees across Chime.</p> <p>You’ll work on systems like <strong>Archimedes</strong>, <strong>Bosun</strong>, and <strong>easyRAG</strong> that power internal AI assistants, developer workflows, and retrieval-backed applications. These platforms make it easier for teams across the company to build, adopt, and scale LLM-powered tools safely and effectively.</p> <p>This team defines Chime’s <strong>golden paths for AI</strong>: opinionated but flexible patterns that help teams move quickly while maintaining safety, reliability, cost control, and governance. In this role, you’ll help turn emerging AI capabilities into durable, reusable platform features that can be adopted across the company.</p> <p>You’ll partner closely with <strong>Platform Engineering, Security, Risk, Legal, and product teams</strong> to build scalable, well-governed systems that support internal AI use cases from early prototyping through production adoption.</p> <p>The base salary offered for this role and level of experience will begin at $164,000.00 and up to $227,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Build and evolve internal AI platforms such as <strong>Archimedes, Bosun, and easyRAG</strong>, enabling teams to develop and scale LLM-powered applications and workflows</li> <li>Design and implement reusable platform capabilities such as APIs, SDKs, templates, and shared services that make it easier to build safe, high-quality AI-powered tools</li> <li>Prototype and productionize new AI capabilities, identifying high-leverage use cases and turning successful patterns into durable platform features</li> <li>Define and improve Chime’s <strong>golden path</strong> patterns for LLM usage, balancing developer velocity with safety, reliability, and cost efficiency</li> <li>Develop systems that let teams launch AI-powered assistants and workflows in a standardized, observable, and governed way</li> <li>Establish evaluation, observability, and cost-management practices across AI systems, including quality, latency, safety, and spend</li> <li>Partner with Security, Risk, and Legal to implement practical guardrails for responsible AI development and usage</li> <li>Drive consistency and standardization in how AI systems are built, deployed, and operated across the company</li> <li>Collaborate with engineers and partner teams across Chime to embed AI into internal tools, workflows, and employee experiences</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>Significant experience as a software engineer building distributed systems, platform services, or internal developer tools</li> <li>Hands-on experience building with LLMs or ML services and shipping production-quality features on top of them</li> <li>Strong coding skills in at least one of <strong>Python, Go, or TypeScript/JavaScript</strong>, with comfort working across services, CLIs, and internal tooling</li> <li>A platform mindset: you think in reusable primitives, contracts, and paved roads rather than one-off solutions</li> <li>Familiarity with AI-specific engineering concerns such as evaluation, prompt and version management, observability, cost control, safety, and data privacy</li> <li>Experience partnering with cross-functional stakeholders such as Security, Risk, Product, and Operations, and influencing direction through strong technical judgment</li> <li>Strong written and verbal communication skills, with the ability to explain technical tradeoffs clearly to both technical and non-technical audiences</li> <li>Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <p>#LI-Remote <span data-sheets-root="1">#LI-WW1</span></p><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family